Service Tiers
Remote DBA services that fit your environment.
Three tiers built for different stages of growth. Pricing is determined after a free assessment — every environment is different, and we quote accordingly.
Dedicated service pages
Explore our most-requested services in depth.
Database Performance Tuning
Slow queries, execution plan analysis, index strategy, lock contention — fixed at the root, not patched over.
View service details →CLOCloud Database Migration
On-premises to AWS RDS, Azure SQL, or GCP Cloud SQL — zero data loss, minimal downtime, tested rollback.
View service details →DBA24/7 Remote DBA Support
Around-the-clock monitoring, proactive issue detection, and emergency incident response — your database never sleeps, neither do we.
View service details →Service tiers
Pick the coverage that matches your database risk profile.
All tiers include a dedicated DBA point of contact, incident response, and monthly reporting. Custom pricing is determined after a free environment assessment — multi-database discounts available.
Essential
Pricing determined after assessment
Core monitoring and emergency coverage for small teams with one or two databases in production.
- ✓Remote DBA monitoring (24/7 alerts)
- ✓Emergency incident response
- ✓Monthly database health check
- ✓Backup verification
- ✓Security patch advisory
- ✓Email support
4-hour response SLA
Start with assessmentProfessional
Pricing determined after assessment
Everything in Essential plus active performance tuning and weekly reviews for growing companies.
- ✓Everything in Essential
- ✓Performance tuning & indexing
- ✓Query optimization
- ✓Weekly database review calls
- ✓Capacity planning reports
- ✓Slack / Teams integration
2-hour response SLA
Start with assessmentEnterprise
Pricing determined after assessment
Full-service DBA partnership with architecture consulting and 24/7 priority support for mission-critical systems.
- ✓Everything in Professional
- ✓Architecture consulting
- ✓Database migration support
- ✓24/7 priority phone support
- ✓Disaster recovery planning
- ✓Custom SLA documentation
30-minute response SLA
Start with assessmentFeature comparison
What's included in each tier
A full breakdown of every feature across all three service levels so you can make an informed decision.
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| 24/7 database monitoring | ✓ | ✓ | ✓ |
| Real-time alerting | ✓ | ✓ | ✓ |
| Backup verification | ✓ | ✓ | ✓ |
| Security patch advisory | ✓ | ✓ | ✓ |
| Database health check | Monthly | Weekly | Weekly + on-demand |
| Capacity planning reports | — | ✓ | ✓ |
| Executive summary reports | — | Monthly | Weekly |
| Performance tuning | — | ✓ | ✓ |
| Query optimization | — | ✓ | ✓ |
| Index analysis & recommendations | — | ✓ | ✓ |
| Emergency incident response | ✓ | ✓ | ✓ |
| Response time SLA | 4 hours | 2 hours | 30 minutes |
| Support channel | Email + Slack/Teams | Email + Slack + Phone | |
| 24/7 priority phone support | — | — | ✓ |
| Dedicated DBA | — | — | ✓ |
| Architecture consulting | — | — | ✓ |
| Database migration support | — | — | ✓ |
| Disaster recovery planning | — | — | ✓ |
| Custom SLA documentation | — | — | ✓ |
Supported platforms
We cover the databases your business actually runs on.
From legacy Oracle installations to cloud-native managed services — our DBAs have hands-on experience across all major platforms.
Oracle Database
Versions 11g through 23ai. RAC, Data Guard, Exadata environments.
SQL Server
2012 through 2022. Always On Availability Groups, replication, SSRS.
PostgreSQL
Versions 10+. Streaming replication, logical replication, Citus, TimescaleDB.
MySQL / MariaDB
MySQL 5.7+ and MariaDB 10.x. InnoDB optimization, replication topologies.
MongoDB
Replica sets, sharded clusters, Atlas. Schema design and aggregation tuning.
Cloud Databases
AWS RDS / Aurora, Azure SQL, GCP Cloud SQL, Neon, PlanetScale.
Getting started
From assessment to active coverage in 5 business days.
No lengthy procurement cycles. We assess your environment, agree on scope, and have monitoring active within the week.
Self Assessment
3-minute questionnaire. We identify your database stack, risk areas, and coverage needs.
Scoping Call
30-minute call with a DBA. We review your environment and confirm the right service tier.
Proposal & SOW
Clear scope of work, pricing, and SLAs. No commitment until you approve and sign.
Go Live
Monitoring tools deployed, alert thresholds set, and your DBA team is active within 5 business days.